Technology

Technology and Software Problems?

 

Kenedy Elementary School and the Kenedy Secondary Campus each have a full-time Technician to be utilized as the first line of support for campus hardware and software issues.

CREATE A TICKET

1. Clicking the Create a Ticket link will now redirect to an Eduphoria login page.

  • Use your full KISD email address in the Email field (i.e. user@kenedyisd.com)
  • User your Eduphoria specific password. A Forgot Password link is available below the Sign In button if needed.

2. Once logged into Eduphoria:

  • Click on the Technology link.
  • Click on the category related to your issue. Subcategories may exist, click the most appropriate to your support request.
  • Fill in the required fields and provide a detailed request of your support request.
  • Optional: If you have a document or screenshot to better illustrate your problem, click on the Attachments down arrow to reveal a Browse button
  • Click the Submit Request button at the lower right of the page. You will receive a confirmation email and updates for your support request.

 

 

Kenedy Elementary School

Mike Garcez

830-583-4100 x 1343

mgarcez@kenedyisd.com

 

Kenedy Middle School & High School

Gunner Cantu

830-583-4100 x 1233

gcantu@kenedyisd.com

 

District Technology Director

Curtis Plant

830-583-4100 x 1560

cplant@kenedy.isd.tenet.edu

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